Terms & Conditions

Last Updated: August 2026

Welcome to the official KuKirin online store.

These Terms & Conditions ("Terms") govern your access to and use of the KuKirin website and your purchase of KuKirin products through our online store. By visiting our website, creating an account, or placing an order, you agree to be bound by these Terms.

Please read these Terms carefully before using our services.

1. General Information

The KuKirin online store provides customers with access to electric scooters, accessories, replacement parts, and related products.

Throughout these Terms, "KuKirin", "we", "us", and "our" refer to the operator of the KuKirin online store.

"Customer", "you", and "your" refer to any person who accesses our website or purchases products from us.

We reserve the right to update, modify, or replace these Terms at any time. Any changes will be effective immediately after being published on this page.

2. Eligibility to Purchase

By placing an order through our website, you confirm that:

• You are legally capable of entering into a binding contract.

• The information you provide is accurate and complete.

• You are purchasing products for personal use or lawful business purposes.

Customers must comply with local laws and regulations regarding the use of electric scooters in their country or region.

KuKirin is not responsible for customers using products in areas where electric scooters are restricted or prohibited.

3. Product Information

We make every effort to ensure that product descriptions, images, specifications, and pricing information displayed on our website are accurate.

However:

• Product images may vary slightly due to screen settings or manufacturing updates.

• Specifications may be updated by the manufacturer to improve product performance.

• Colors shown on digital screens may differ slightly from actual products.

KuKirin reserves the right to correct any errors, inaccuracies, or omissions and to update product information at any time.

4. Orders and Contract Formation

When you place an order through our website:

1. You submit a purchase request.

2. You receive an order confirmation email.

3. We review and process your order.

4. A sales contract is formed when your order is accepted and confirmed.

KuKirin reserves the right to refuse or cancel orders in situations including:

• Product availability issues

• Incorrect pricing information

• Suspected fraudulent transactions

• Incomplete customer information

If an order is cancelled after payment has been received, a full refund will be issued.

5. Pricing and Payment

All prices displayed on our website are shown in the applicable currency and include applicable taxes where required by law.

Available payment methods may include:

• Credit and debit cards

• PayPal

• Other secure payment providers available on our website

You agree to provide accurate payment information and authorize us to charge the total order amount.

Payment transactions are securely processed through third-party payment providers.

KuKirin does not store your complete payment card information.

6. Shipping and Delivery

KuKirin ships products to customers according to the shipping options available during checkout.

Delivery times may vary depending on:

• Destination country

• Warehouse availability

• Shipping carrier

• Customs procedures

• Unexpected transportation delays

Estimated delivery times are provided for reference only and are not guaranteed delivery dates.

Once the order has been shipped, customers will receive tracking information where available.

KuKirin is not responsible for delays caused by events outside our reasonable control, including:

• Natural disasters

• Carrier delays

• Customs inspections

• Government restrictions

• Force majeure events

For detailed information, please refer to our Shipping Policy.

7. Returns and Refunds

Customers located in the European Union may have the legal right to withdraw from a purchase within 14 days after receiving the product, subject to applicable consumer protection laws.

Returns, refunds, and cancellation requests are handled according to our Return & Refund Policy.

Products must meet return requirements, including:

• No significant signs of use

• No damage caused by misuse

• Complete accessories and packaging where applicable

For detailed information, please review our Return & Refund Policy.

8. Warranty and Product Support

KuKirin products are covered by warranty protection against manufacturing defects under normal usage conditions.

Warranty coverage does not apply to:

• Accidental damage

• Improper use

• Unauthorized modifications

• Water damage caused by improper operation

• Normal wear and tear

• Damage caused by failure to follow user instructions

Customers should read the user manual carefully before operating the product.

For warranty claims, customers may be required to provide:

• Order number

• Product serial number

• Photos or videos showing the issue

9. Electric Scooter Usage Requirements

Customers are responsible for ensuring that the use of KuKirin electric scooters complies with local laws and regulations.

Before riding, customers should:

• Check local electric scooter regulations.

• Wear appropriate protective equipment.

• Follow traffic and safety rules.

• Maintain the scooter properly.

KuKirin does not accept responsibility for fines, penalties, accidents, or losses resulting from illegal or unsafe use of the product.

10. Safety Disclaimer

Electric scooters are transportation devices that require responsible operation.

Users should:

• Wear a helmet and protective equipment.

• Avoid dangerous riding conditions.

• Follow recommended speed limits.

• Inspect the scooter before use.

KuKirin shall not be liable for injuries, accidents, or damages caused by improper operation, misuse, or failure to follow safety instructions.

11. Intellectual Property Rights

All content on this website, including but not limited to:

• Logos

• Brand names

• Product images

• Text

• Graphics

• Website design

• Software

is protected by intellectual property laws.

You may not copy, reproduce, modify, distribute, or use any website content without prior written permission from KuKirin.

12. User Accounts

If you create an account on our website, you are responsible for:

• Maintaining the confidentiality of your account information.

• Protecting your password.

• Ensuring that account information remains accurate.

You agree to notify us immediately if you suspect unauthorized access to your account.

13. Privacy and Personal Data

Your personal information is processed in accordance with applicable privacy laws, including the European General Data Protection Regulation (GDPR).

For more information about how we collect, use, and protect your personal information, please refer to our Privacy Policy.

14. Limitation of Liability

To the maximum extent permitted by applicable law, KuKirin shall not be responsible for:

• Indirect or consequential losses.

• Losses caused by improper product use.

• Losses caused by failure to follow safety instructions.

• Events beyond our reasonable control.

Nothing in these Terms limits any consumer rights that cannot legally be excluded under applicable European laws.

15. Force Majeure

KuKirin shall not be liable for failure or delay in performing obligations caused by events beyond our reasonable control, including but not limited to:

• Natural disasters

• War or civil disturbance

• Government actions

• Transportation interruptions

• Supply chain disruptions

• Internet or system failures

16. Governing Law

These Terms shall be governed by applicable laws.

For consumers within the European Union, mandatory consumer protection rights under the laws of their country of residence will continue to apply.

Nothing in these Terms affects your statutory rights as a consumer.

17. Contact Information

If you have any questions regarding these Terms & Conditions, please contact us:

KuKirin Customer Service

Email:
kukirin_escooter@outlook.com

Website:
https://escooter-kukirin.com/

Thank you for choosing KuKirin.