Contact Us

At KuKirin, we are committed to providing every customer with professional support and a reliable shopping experience.

Whether you have questions about our electric scooters, need assistance with your order, require technical support, or want to learn more about our products, our customer service team is always here to help.

Get in Touch

Customer Support

If you have any questions regarding:

• Product information

• Order status

• Shipping and delivery

• Returns and refunds

• Warranty service

• Technical assistance

• Spare parts and accessories

Please contact our support team.

Email:
kukirin_escooter@outlook.com

Business Hours:
Monday - Friday
9:00 AM - 6:00 PM (CET)

We usually respond within 24-48 business hours.

Order Support

To help us assist you faster, please include the following information when contacting us:

• Order number

• Name used for the order

• Email address used during checkout

• Product model

• Description of your question or issue

• Photos or videos (if related to a product problem)

This allows our team to provide a faster and more accurate solution.

Technical Support

KuKirin electric scooters are designed with advanced technology and reliable performance. If you experience any technical issues, our support team can assist you with:

• Product troubleshooting

• Maintenance guidance

• Spare parts information

• Warranty procedures

• Usage instructions

Please do not attempt major repairs or modifications without contacting our support team first.

Business & Partnership Inquiries

For:

• Dealer cooperation

• Wholesale opportunities

• Business partnerships

• Media cooperation

Please contact:

Email:
kukirin_escooter@outlook.com

KuKirin Official Store

We are dedicated to bringing high-performance electric scooters to riders across Europe.

Our mission is to provide innovative, reliable, and exciting electric mobility solutions that make every journey easier, faster, and more enjoyable.

Thank you for choosing KuKirin.

Contact Information

KuKirin Customer Support

Email:
kukirin_escooter@outlook.com

Business Hours:
Monday - Friday
9:00 AM - 6:00 PM (CET)

Location:
Europe Customer Service Center